Support
Terms of Use, Privacy Policy, and Browser Support Information
Privacy Policy
What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however,
visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
•To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever,
without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
The email address you provide for order processing, will only be used to send you information and
updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom
of each email.
Do we use cookies?
Cookies are small files that a site or its service provider transfers to your computers
hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies when validating and posting comments and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off,
some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release
is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may
be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and
independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online
Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone
under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at
http://www.catfishcreek.com/support.php
Your Consent
By using our site, you consent to our website privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page,
and/or update the Privacy Policy modification date below.
This policy was last modified on 12/01/2013
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Terms of Use
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our
privacy policy govern COMPANY's relationship with you in relation to this website.The term 'COMPANY' or 'us' or 'we' refers to the owner of the website whose registered office
is 118 Chase Drive, New Haven, NY 13121. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials
found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest
extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction
is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Security measures regarded as industry standard and compliant are use to safeguard private information used on this website. We are not liable for any unauthorized breach of security which would
be characterized as a criminal act.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify
that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without COMPANY's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.
If there are any questions regarding these terms, you may contact us using the information below.
Website/Browser Support
All features of our website should be accessible via browsers installed on a PC, Mac, or Linux computer. In general, our website supports the current and prior major
release of Chrome, Firefox, Internet Explorer and Safari. If you use a browser other than those listed below, you may or may not have issues with certain aspects of our website.
• Google Chrome
• Firefox
• Internet Explorer
• Safari
• Opera (We don't test Opera, but believe it works with all of our features.)
You browser settings are the following:
Our site is optimized for viewing on mobile platforms such as a tablet, smart phone, or iPad. Certain features (such as on-hover controls) will work differently when viewed on a mobile device. These features are mainly cosmetic and should not inhibit your browsing experience.
Your browser should have Javascript and Cookies enabled to achieve maximum results from our website.
Due to the graphic-intensive nature of our website, we recommend viewing our site when using a high-speed internet connection such as DSL, cable, or 4GLTE.
This website conforms to common industry standards as set forth by the W3C and was tested and passed as HTML 5.0 compliant.
Website Security
How do we protect your personal information?
We do not store any personal information collected while visiting our website except for information given when posting to our guestbook. Limited information (Name given on form field, Date, and Time) collected during the submission
of a comment on our guestbook may be posted for public viewing. Any other collected information (such as browser type/version) is stored as a session variable and deleted upon exiting our site.
Do we use cookies?
Cookies are small files that a site or its service provider transfers to your computers
hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies when validating and posting comments to our guestbook and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off,
some of our services may not function properly.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release
is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may
be provided to other parties for marketing, advertising, or other uses.